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How do I make a return?Updated 23 days ago


  1. Visit our Returns Center to select the item(s) you’d like to return and provide the reason for each return.

    • Please be sure to select all items you wish to return, as any items not listed will not be processed for a refund.

  2. Pack your return:

    • Use the original packaging if available.

    • If not, place the item(s) in a secure, well-padded envelope or box to protect them during shipping.

  3. Attach the prepaid return label to the outside of your package.

  4. Drop off your parcel at the nearest approved DPD location.

  5. Keep an eye on your inbox—we’ll send you a confirmation email once your return has been received and processed.

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